F.A.Q

We can offer 0% finance through our resellers,  please contact us first and we can start this process.

We do offer educational discounts,  please get in contact either via phone or through the websites contact form ticking the 'educational discounts' box

Although we can not officially support Carillon Keyboards as they were not produced by us and we don't have a connection with the drivers being written we can confirm that for Windows 7 64bit we have tested the drivers below.

Control 25, Control 49, Control 61, eControl 49, eControl 61: Windows 7 Keyboard drivers

Check back shortly for information on our onsite support and training services

We offer excellent rates on out of warranty repair at base for Carillon users,  please call on 0845 519 4530 for details

System Warranty information

All systems sold by Carillon Audio Systems have a full 1-year parts
and labor warranty. A further 2 years warranty is supplied on system
components. If within a period of one year after the purchase date
the system fails to provide the Purchaser with proper performance
as described by Carillon Audio Systems and/or the manufacturer's
specification for the component(s) in question, the system will be
repaired or replaced at no cost to the Purchaser. Carillon Audio
Systems will use its discretion as to whether repair or replacement
is necessary.
When a warranty replacement is required, a defective component is
substituted with either a new or refurbished component. The
remainder of the original warranty is applied to the replaced
component(s).
Warranty Limitations:
This warranty covers the computer system and the components in
the system for the time period(s) as described above. This warranty
becomes void, however, in the following circumstances:
Purchaser misuse and/or abuse of the system or any of its
components (this includes any electrical damage caused by
nonstandard power supplied to the system),
Purchaser upgrade or addition to the purchased system with a
noncompatible component that causes damage to the system
without prior written confirmation of compatability from Carillon
Audio Systems,
Damage to the original system, either intentional or otherwise,
caused by hardware upgrade or alteration that is not performed by
Carillon Audio Systems, or
Failure of the Operating System (Windows) due to a non-hardware
problem.
Should the system be altered by the Purchaser in a way that causes
the system to fail or work improperly and that system is returned to
Carillon Audio Systems for repair, Carillon Audio Systems reserves
the right to bill the Purchaser as for a standard computer repair (eg.
if the BIOS settings are altered without consent and the system is
returned for repair). It should be noted that telephone support is
available at no charge, and often the problem can be solved in this
manner. For technical support, call 0845 094 8750, this is a
standard national rate line.
Carillon Audio Systems is not responsible for any loss of the
Purchaser's data due to a failure in the purchased system or
component. This warranty is nontransferable.